{"id":180,"date":"2024-12-12T22:39:18","date_gmt":"2024-12-12T22:39:18","guid":{"rendered":"https:\/\/geneva-residence-paprika.ms2.decms.eu\/mentions-legales\/"},"modified":"2025-10-02T07:59:43","modified_gmt":"2025-10-02T07:59:43","slug":"legal-notice","status":"publish","type":"page","link":"https:\/\/www.geneva-residence.fr\/en\/legal-notice\/","title":{"rendered":"Legal Notice"},"content":{"rendered":"<p><b>In accordance with Article L. 612-1 of the French Consumer Code<\/b><span style=\"font-weight: 400;\">, the consumer, subject to Article L. 612-2 of the same code, has the right to submit a request for an amicable resolution through mediation within a period of less than one year from the date of a written complaint submitted to the professional.<\/span><\/p>\n<p><b>GENEVA RESIDENCE<\/b><span style=\"font-weight: 400;\"> has appointed <\/span><b>SAS M\u00e9diation Solution<\/b><span style=\"font-weight: 400;\"> as its consumer mediation entity, through registration number <\/span><b>15763\/VM\/2501<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To contact the mediator, the consumer must submit their request:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Either in writing to:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>SAS M\u00e9diation Solution<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">222 chemin de la Bergerie<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">01800 Saint Jean de Niost \u2013 France<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Or by email to:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>contact@sasmediationsolution-conso.fr<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Or by filling out the online form titled <\/span><b>&#8220;Saisir le m\u00e9diateur&#8221;<\/b><span style=\"font-weight: 400;\"> available on the website:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><a href=\"https:\/\/www.sasmediationsolution-conso.fr\"><span style=\"font-weight: 400;\">https:\/\/www.sasmediationsolution-conso.fr<\/span><\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Regardless of the method used to contact the mediator, the request must <\/span><b>necessarily include<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The applicant\u2019s postal address, phone number, and email address,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The name, address, and registration number of the concerned professional with SAS M\u00e9diation Solution,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A brief summary of the facts,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A copy of the prior complaint,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All documents supporting the request (order form, invoice, proof of payment, etc.).<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In accordance with Article L. 612-1 of the French Consumer Code, the consumer, subject to Article L. 612-2 of the same code, has the right to submit a request for an amicable resolution through mediation within a period of less than one year from the date of a written complaint submitted to the professional. GENEVA [&hellip;]<\/p>\n","protected":false},"author":192,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-180","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Legal Notice - Geneva Residence -<\/title>\n<meta name=\"description\" content=\"In accordance with Article L. 612-1 of the French Consumer Code, the consumer, subject to Article L\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.geneva-residence.fr\/en\/legal-notice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Legal Notice - Geneva Residence -\" \/>\n<meta property=\"og:description\" content=\"In accordance with Article L. 612-1 of the French Consumer Code, the consumer, subject to Article L\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.geneva-residence.fr\/en\/legal-notice\/\" \/>\n<meta property=\"og:site_name\" content=\"Geneva Residence\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-02T07:59:43+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.geneva-residence.fr\\\/en\\\/legal-notice\\\/\",\"url\":\"https:\\\/\\\/www.geneva-residence.fr\\\/en\\\/legal-notice\\\/\",\"name\":\"Legal Notice - 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